How to Claim

The Episodic Funeral Plan pays out cash on the death of a loved one. Find out how the process works for rapid and pain-free claims handling.

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Steps in the Claims Process

Claims are paid out within 48 hours of successful submission of a claim. To submit a claim, you need to provide specific documentation.

1
Submit the Claim

Provide all the required documents and forms to Episodic or the underwriter, African Unity Life.

2
Assessment

An assessor is assigned to the claim to process the claim.

3
Settlement

If the claim is successful, the beneficiaries will be paid out within 48 hours of the claims being submitted.