Episodic Help Center

When must someone leave my Funeral Plan?

There is no Cessation age on our Funeral Plan but there are some cases where a member needs to be removed.

How to make changes to your policy

If you need to make changes to your plan then you can speak to us for assistance.

What is the Cooling-Off Period?

There is a 14 day period of time in which you can cancel your health insurance policy and get a full refund.

What Specialists are covered under Day-to-Day plans?

Day-to-Day Health Insurance has limited cover for a large variety of specialist doctors

What happens if I miss a premium payment?

Find out all about grace periods, late payments, reinstatements and continuation of cover.