Who can I add to my policy?
In general, you can add your immediate family to your policy, but there are exceptions.
What is the Cooling-Off Period?
There is a 14 day period of time in which you can cancel your health insurance policy and get a full refund.
What are the age limits?
Find out about the age limits that apply when joining a health insurance policy.
How to make changes to your policy
If you need to make changes to your plan then you can speak to us for assistance.
What are Waiting Periods?
Different benefits have different waiting periods before you can claim for the first time.
How do I find a doctor or dentist on the Network?
The network of doctors and dentists is available online in a search portal.
Can I have a Medical Aid and a Health Insurance policy?
Yes you can, but they need to cover different things. You cannot claim from both for the same event.
Can I have more than one Health Insurance policy?
You can have more than one but they should cover different benefits.
What happens if I miss a premium payment?
Find out all about grace periods, late payments, reinstatements and continuation of cover.