Health Insurance
Home
Health Insurance for individuals
Day-to-Day
Everyday out-of-hospital benefits
Hospital
Cover for hospital expenses
Network
Explore our network of medical providers
Claims
How the claims process works
Get a Quote
Funeral Plan
Family Funeral Cover
How it Works
Examples of how the premium is calculated
Blog
All Articles
Find interesting reading about our products and the industry
Articles, tutorials, news and helpful information about health insurance
Funeral Cover
Articles, news and helpful information about funeral cover
Help
All Help Articles
Search our knowledge base for product information
Health Insurance FAQs
Helpful information about your health insurance product for individuals and families
Funeral Plan FAQs
Common questions and answers about your funeral plan
Resources
Resource Center
Policies, procedures, terms & conditions and various legal documents
Privacy Policy
How we process and protect your personal information
Website Disclaimer
Limitations of liability for the use of the website and its information
Find helpful articles about our Funeral Cover for individuals and families
What is the Cooling-Off Period?
A cooling-off period is a 31 day period of time in which you can cancel your funeral plan and get a full refund.
Who can I add to my Funeral Plan?
You can add up to 13 family members on a single policy. Find out who qualifies as immediate or extended family.
When must someone leave my Funeral Plan?
There is no Cessation age on our Funeral Plan but there are some cases where a member needs to be removed.
What are the Waiting Periods?
A Waiting Period is a time duration in which benefits to an insured member will not be paid.
When do premiums need to be paid?
Premiums are paid monthly in arrears with grace periods and rules for reinstatements.